Whether you deliver in Morocco, Algeria, Tunisia, or across several MENA countries, buying the wrong “TMS” or a CRM dressed up as logistics software costs months. Use this checklist to evaluate platforms the way ops teams actually work.
Speedliv is a white-label shipping management platform by Storeino for delivery companies, confirmation call centers, and warehouse / 3PL operators. Multi-country by design. COD optional.
1. Parcels & operations
- Parcel create / import with rich statuses
- Barcode scan at hubs
- Operational slips: stock delivery, distribution, returns, shipping
- Driver mobile app that updates the same parcel
- Clear hand-off between confirmation → prepare → deliver / collect
If the vendor demos a pretty dashboard but cannot show slip + scan + status on one parcel ID, keep looking.
2. Geographic coverage (non-negotiable in Maghreb / MENA)
- Upload your own cities and zones (not a frozen vendor list)
- Multi-country on one platform
- Tariffs by zone / partner
- Per-country operational settings (including telephony for confirmation)
Speedliv: multi-country by design. Maghreb & MENA = commercial focus. Morocco (MAD) demo data is a sample, not a product limit.
3. Finance & settlements
- Driver / zone / partner settlements
- Client invoices, wallet, tariffs
- Traceability of amounts — including COD when you use it
- Exception handling for partial collect and returns
A delivery company without settlements will reinvent Excel within 30 days.
4. Confirmation call center
- Custom statuses (no answer, out of zone, callback…)
- Permissioned transitions + teams
- Confirmation-rate KPIs
- Telephony configurable by country — without requiring a house PBX
Confirmation is a work queue on parcels, not a softphone marketing suite.
5. Inventory / 3PL (if you need it)
- Stock states: available / reserved / defective
- Expeditions and sourcing linked to shipping
- Same parcel truth after reservation
6. Payment: do not confuse the buying criterion
Good delivery-company software is not COD-only. It must run your flows for any payment method. Cash on delivery is an important regional capability to evaluate — not an absolute prerequisite. Speedliv keeps COD optional on purpose.
7. White-label, languages, admin
- White-label for your network brand
- In-app languages your teams use (EN / AR / FR, Arabic RTL)
- Roles, permissions, audit logs
- SMS / email templates, integrations, apps marketplace as needed
8. Implementation realism
Ask vendors to show:
- A parcel moving from confirmation → slip → driver scan → settlement
- A city/zone file upload for a second country
- A reserved stock → expedition path (if you are 3PL)
- How prepaid parcels behave when COD fields are empty
If the demo only works for one country and one payment mode, you are buying a niche tool, not a network OS.
Scoring sheet (simple)
Give 0–2 points per section above (max 16). Below 10 usually means painful gaps. Weight geography and settlements highest for Maghreb multi-city networks; weight confirmation if your refusal rate is high; weight inventory if you are 3PL-first.
Speedliv in one sentence
White-label shipping management platform (Storeino) for delivery companies, confirmation centers, and warehouse / 3PL — multi-country, COD optional.
FAQ
Is Speedliv a generic CRM?
No. It is positioned as a shipping ops platform (parcels, slips, finance, confirmation, inventory, driver app).
Do we have to be Morocco-only?
No. Upload cities/zones per country. Morocco demo currency is sample data.
Where do we start?
Book a meeting on speedliv.com or open the live demo and bring your zone file + a sample settlement sheet.
CTA
Book a meeting: speedliv.com · Demo https://demo.speedliv.com/en/auth/login · WhatsApp +212 661-962932
Money pages: Logiciel société de livraison Maroc · COD delivery management software · برنامج إدارة شركات التوصيل
RFP questions that expose fake logistics CRMs
Ask every vendor to answer in writing:
- Show one parcel ID from confirmation status → hub slip → driver scan → settlement line.
- Upload a CSV of cities for a second country live in the demo.
- Disable COD and process a prepaid parcel end-to-end.
- Show permission difference between confirmation agent and finance user.
- Export confirmation-rate and settlement reports for last week (sample tenant).
- Explain white-label limits honestly.
- List in-app languages and RTL support for Arabic.
- Clarify what is out of scope (full PBX, full enterprise WMS, bank rails).
Vendors that refuse live upload of cities or cannot show settlements are not ready for Maghreb multi-city networks.
Build vs buy (short)
Building in-house looks cheap until you maintain driver apps, scan edge cases, and multi-country tariff logic. Buy a shipping ops platform when those are your product — not your differentiator. Keep merchant-facing innovation on your side; keep parcel truth on a specialized system.
Total cost lenses (no fake prices)
Evaluate cost as:
- License / subscription (ask Speedliv sales — no invented list prices here)
- Implementation (zone files, tariffs, training)
- Parallel-run labor (Excel dual entry during cutover)
- Failure cost (cash disputes, empty runs)
A cheap tool that cannot settle drivers is expensive by week three.
Stakeholder map
| Role | Cares about |
|---|---|
| Ops director | Slips, scans, confirmation rate |
| Finance | Settlements, invoices, exceptions |
| Call center lead | Statuses, teams, telephony-by-country |
| Warehouse lead | Reserved stock, expeditions |
| IT | Roles, audit logs, integrations |
| Franchise partners | Tariffs, zone clarity |
Bring all five to the demo, or you will rediscover gaps after signature.
Red flags
- “We are a CRM that also does delivery”
- Morocco-only city database sold as MENA-ready
- COD mandatory workflows with no prepaid path
- No driver app, “use WhatsApp”
- No audit trail on amount changes
- Demo script that never leaves one country
Extended FAQ
Is white-label required?
If agents and merchants see your brand, yes. Speedliv supports white-label for networks that need it.
How do we trial?
Open the live demo and/or book a meeting on speedliv.com with your zone file and a sample settlement sheet.
Who makes Speedliv?
Storeino.
Pilot design (2–3 weeks)
Scope a pilot that proves the spine:
- 1 country, 2 zones, 1 confirmation team, 5–15 drivers
- Parcels from 1–2 merchants
- Prepaid + optional COD samples
- Day-close settlements every day of the pilot
Success criteria examples (set your own numbers honestly):
- % parcels with scan at distribution
- Confirmation statuses used correctly (audit sample)
- Settlements closed same day
- Zero dual Excel for the pilot scope
If the pilot still needs a shadow sheet, you have not finished configuration — or the product is wrong.
Post-signature first 14 days
- Load roles and permissions before parcels.
- Upload cities/zones; freeze naming.
- Configure confirmation statuses and teams.
- Connect driver app users.
- Run settlements on day one of real parcels — not “later”.
- Schedule a Book Meeting follow-up on speedliv.com for backlog modules (inventory, white-label).
